SkyWire Spa

Guest Management

• Guest Management - Navigation
• Guest Management - Action
• Guest Management - Show
• Guest Management - CRM

Resource Scheduler

• Resource Scheduler - Navigation
• Resource Scheduler - Shift Management

Visual Book

• Visual Book - Navigation
• Visual Book - Display Controls
• Visual Book - Searching Appointments
• Visual Book - Booking Appointments
• Visual Book - Appointment Controls
• Visual Book - Guest Controls
• Visual Book - View
• Visual Book - Resource Controls

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Guest Check-In

• Guest Check In - Navigation
• Guest Check In - Searching for Appointments
• Guest Check In - Operations
• Guest Check-In - View

Point-of-Sale

• POS - Navigation
• POS - Search for a Transaction
• POS - Adding a Package Activity Sale
• POS - Adding a Single Activity Sale
• POS - Adding a Retail Product Sale
• POS - Adding an Activity-Specific Gift Certificate Sale
• POS - Adding a Dollar-Value Gift Certificate Sale
• POS - Editing & Removing Sales
• POS - Applying Gratuity, Service Charge, Discounts, and Taxes
• POS - Transfer Charge
• POS - Invoice Preview
• POS - Tender Payment
• POS - Additional Options
• POS - Return/Refund
• POS - Partial Refund (Dollar-Amount)
• POS - Copy Function
• POS - Unpaid Sales
• POS - Back Orders
• POS - Gift Balance

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Frequently Asked Questions

• What is the Mass Checkout Feature Used For?
• Why can't I apply a discount in POS?
• When does guest/inactive data get purged?
• How do you activate SMS Text Provider notifications?
• How long does a User get locked out of the system when they enter their password incorrectly?
• Why did my booking fail?
• What type of error messages does the system display?

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