---
title: Unable to Connect to Database Error
description: How to Fix "Unable to Connect to Database" Screen When Starting Skywire POS
---

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# Unable to Connect to Database Error

## How to Fix "Unable to Connect to Database" Screen When Starting Skywire POS

![UnableToConnectToDB](https://helpcenter.skywire.com/hs-fs/hubfs/UnableToConnectToDB.png?width=688&name=UnableToConnectToDB.png)If you are receiving the "Unable to Connect to Database" error message after launching SkywWire POS, take the following steps:

- Reboot the zone controller, then the rest of the terminals.
- If that does not  work, reboot the zone controller and the rest of the terminals again.
- If that does not work, remote into the zone controller and verify its IP address. Check that the local services, SQL Server, and SQL Browser are running.
- Attempt to ping the other terminals from this PC.
- Verify that the zone controller appears as online on the Sync Dashboard, if not, reboot the terminal until it does.
- Verify terminal name is in the web config is under the correct profit center.

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