--- title: How to Place an Order in Skywire description: This article will show the front of house user how to place an order within Skywire. --- [Skip to content](https://helpcenter.skywire.com/knowledge/test_-1#main-content) English Show submenu for translations ![PALUSA New Logo Transparent-1.png\]](https://helpcenter.skywire.com/hs-fs/hubfs/PALUSA%20New%20Logo%20Transparent-1.png?height=50&name=PALUSA%20New%20Logo%20Transparent-1.png) - [Default HubSpot Blog](https://skywire.hubspotpagebuilder.net/) Open main navigation Close main navigation - [Default HubSpot Blog](https://skywire.hubspotpagebuilder.net/) - English Show submenu for translations - [Go to palusainc.com](https://palusainc.com/) [Go to palusainc.com](https://palusainc.com/) How can we help? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://helpcenter.skywire.com/knowledge?hsLang=en) 2. [SkyWire POS - Front of House Guides](https://helpcenter.skywire.com/knowledge/skywire-pos-front-of-house-guides?hsLang=en) # How to Place an Order in Skywire ## This article will show the front of house user how to place an order within Skywire. **New Order / New Table**  - To start a new table / order, select “New Table” from the Main Screen. - Single pass environments will only have to select "New Table" after signing-in. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925180945_blob) - Enter a table number. - Select “OK.” ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925181105_blob) - If prompted, enter a party count (Guest Count). - Select “OK.” ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180920162952_blob) **Ordering a Menu Item** - To order an item, select the Product Group the item is assigned to, once you have located the item, select the item desired. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925182153_blob) **Forced Modifiers** - Forced Modifiers are modifiers that automatically prompt after selecting an item.  Example, meat temperature for a steak. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925182306_blob) ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925182346_blob) **Exception Modifiers** - An “Exception Modifier” is one that is optionally added to modify an item due to a special circumstance or request. - Select the Item. - Select “Enter Modify.” ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925221400_blob) - Select the modifiers applicable. - Select “Exit Modify” when all Exception Modifiers have been add. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925221446_blob) **Special Request** - Special Request will allow you to type a special instruction. - Highlight the item requiring the special request. - Select “Enter Modify.” ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925221732_blob) - Select “Special Request.” ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925221759_blob) - Use the keyboard to type a special request. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925221836_blob) - Select “Exit Modify” when complete. **Seat Number Ordering** - By default, all items are automatically assigned to seat 1. - To order items for another seat, select “+” to add a new seat. - Select “-” to remove a seat. - Select the seat number you are ordering for and select items for that seat. - To move items to different seats, select “Edit Seats.” ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925223442_blob) - Select the item to move and then select the seat that you are moving the item to. - Select “Exit” when complete. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925223526_blob) **Send & Stay vs Send & Exit** - To send an item to a remote printer, select “Send & Exit” OR “Send & Stay.” - Send & Exit will send the order to the remote printer(s), save the order, and exit the current screen. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925224014_blob) - Send & Stay will send the order to the remote printer(s), save the order, and keep the order on the screen. - When an item has been sent to a remote printer, it will appear in gray on the screen**.** ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925224048_blob)   **Delete Menu Item in Current Round** - To delete an item from an order before it has been saved, select the item. - Select “Delete.” - You can highlight multiple items if needed. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925224139_blob) - You must be in seat mode to do this. If in check mode, a prompt will appear asking you to switch to seat mode. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925224256_blob)   **Print an Order** - To print a check, select “Print.” ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20181004203632_blob) - Once the check has printed, the items will show in gray. This indicates the items have been saved and sent to remote printers if applicable. - Depending on payments, you may be prompted with the option to print a trailer. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925224414_blob)     **Seat Mode & Check Mode**  - By default, the check is in Seat Mode once the order is opened. Here you can add items to each seat and edit seat numbers. - Switching the order to Check Mode will allow you to apply tenders, discounts, functions, etc. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925225642_blob) - You can toggle from “Seat Mode” to “Check Mode” using the buttons located on the top left of the screen. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925225811_blob)   **Repeat Quantity** - Select “Repeat Quantity” to order an item in quantity. - This can be done before or after the item has been selected. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925225941_blob) - After you enter a quantity, the next item you order will be ordered with that quantity. - Or, select the item to be repeated and then select “Repeat Quantity.” ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180925230029_blob) **Video - How to Place an Order** ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/bee9f278-5072-4228-9c2d-4666597fadd2/20180920172813_PlacingAnOrder.gif) - [SkyWire POS - Installation](https://helpcenter.skywire.com/knowledge/skywire-pos-installation?hsLang=en#main-content) - [POS Interfaces](https://helpcenter.skywire.com/knowledge/skywire-pos-installation?hsLang=en#pos-interfaces) - [SkyWire POS - Back of House / Web Configuration Guides](https://helpcenter.skywire.com/knowledge/skywire-pos-back-of-house-web-configuration-guides?hsLang=en#main-content) - [Printers](https://helpcenter.skywire.com/knowledge/skywire-pos-back-of-house-web-configuration-guides?hsLang=en#printers) - [POS Back of House Tools](https://helpcenter.skywire.com/knowledge/skywire-pos-back-of-house-web-configuration-guides?hsLang=en#pos-back-of-house-tools) - [SkyWire POS - Front of House Guides](https://helpcenter.skywire.com/knowledge/skywire-pos-front-of-house-guides?hsLang=en) - [SkyWire POS - Troubleshooting](https://helpcenter.skywire.com/knowledge/skywire-pos-troubleshooting?hsLang=en) - [SkyWire Spa](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#main-content) - [Guest Management](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#guest-management) - [Resource Scheduler](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#resource-scheduler) - [Visual Book](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#visual-book) - [Guest Check-In](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#guest-check-in) - [Point-of-Sale](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#point-of-sale) - [Frequently Asked Questions](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#frequently-asked-questions) - [Default HubSpot Blog](https://skywire.hubspotpagebuilder.net/) [![Chill listening crop-3](https://helpcenter.skywire.com/hs-fs/hubfs/PALUSA%20New%20Logo%20Transparent-2.png?width=99&height=55&name=PALUSA%20New%20Logo%20Transparent-2.png "Chill listening crop-3")](https://helpcenter.skywire.com/?hsLang=en) Contact Support - 855.580.5117 Copyright © 2026, PalUSA, Inc