--- title: Guest Check-In - View description:   Here you can view appointment details.   View appointment details like when it was booked, comments, Resources assigned, and Guest information. You may also DOUBLE-CLICK on an appointment to view ap --- [Skip to content](https://helpcenter.skywire.com/knowledge/spa-guest-check-in-view#main-content) English Show submenu for translations ![PALUSA New Logo Transparent-1.png\]](https://helpcenter.skywire.com/hs-fs/hubfs/PALUSA%20New%20Logo%20Transparent-1.png?height=50&name=PALUSA%20New%20Logo%20Transparent-1.png) - [Default HubSpot Blog](https://skywire.hubspotpagebuilder.net/) Open main navigation Close main navigation - [Default HubSpot Blog](https://skywire.hubspotpagebuilder.net/) - English Show submenu for translations - [Go to palusainc.com](https://palusainc.com/) [Go to palusainc.com](https://palusainc.com/) How can we help? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://helpcenter.skywire.com/knowledge?hsLang=en) 2. [SkyWire Spa](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en) 3. [Guest Check-In](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#guest-check-in) # Guest Check-In - View - #### [Details](https://helpcenter.skywire.com/knowledge/spa-guest-check-in-view#Details) - #### [Activity](https://helpcenter.skywire.com/knowledge/spa-guest-check-in-view#Activity) - #### [Note](https://helpcenter.skywire.com/knowledge/spa-guest-check-in-view#Note) - #### [Profile](https://helpcenter.skywire.com/knowledge/spa-guest-check-in-view#Profile)   ### Details Here you can view appointment details. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190501235108_Guest%20Check-In%20View%20Details.gif)   View appointment details like when it was booked, comments, Resources assigned, and Guest information. You may also DOUBLE-CLICK on an appointment to view appointment details.  ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190502224149_blob)   ### Activity Here you can view Activity information.  ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190501235132_Guest%20Check-In%20View%20Activity.gif)   Find information like pricing, Resources that are qualified to perform it, Notes, Up Selling & Cross Selling opportunities, and any Availability/Pricing restrictions. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190502232312_Guest%20Check-In%20Activity.gif)   ### Note Here you can view and edit notes for a single Appointment or an entire Reservation. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190501235256_Guest%20Check-In%20View%20Note.gif)   **To View/Edit a Note** **Step 1:** Highlight the appointment and select "Note" ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190502231423_Guest%20Check-In%20Note.gif)   **Step 2:** Select the "Note Type" to View the Note. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190502231442_Guest%20Check-In%20Note%202.gif)   **Step 3:** Select "Edit" to make adjustments to the Description, Trigger Points, or body of this Note NOTE: You can set notes to be alerted at different times of visit, which is what we call Trigger Points ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190502231725_Guest%20Check-In%20Note%204.gif)   **Step 4:** Select "Save" - you have edited a Note! ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190502231746_Guest%20Check-In%20Note%205.gif)   NOTE: You do not have the option to add a new Note, you may only view/edit   **Optional** ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190305002506_blob) Enter an expiration date if this is a time-sensitive note   ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190305003204_Guest%20Management%20Notes%206.gif) Assign an Access Level - Shared: Users who have the permission to view Notes can view - Private: Only the Owner (you) can view - Secured: Only Users with the permission to view Secured Notes can view   ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190305002408_Guest%20Management%20Notes%207.gif) Assign Importance – For informational purpose only - Normal - Urgent ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190305002540_blob) Owner Will automatically populate with the User that is logged in   **Delete a Note** Select “remove” to completely delete the Note. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190502232127_Guest%20Check-In%20Note%206.gif) Select “edit” and flag as Inactive to keep the record of the Note .![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190502232132_Guest%20Check-In%20Note%207.gif)   ### Profile You can quickly open a Guest Profile by selecting an appointment and selecting "Profile." ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190501235324_Guest%20Check-In%20View%20Profile.gif)   This will open a new Tab and redirect you to the Guest Management Module with the associated Guest’s profile. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190502232900_Guest%20Check-In%20Profile.gif)     - [SkyWire POS - Installation](https://helpcenter.skywire.com/knowledge/skywire-pos-installation?hsLang=en#main-content) - [POS Interfaces](https://helpcenter.skywire.com/knowledge/skywire-pos-installation?hsLang=en#pos-interfaces) - [SkyWire POS - Back of House / Web Configuration Guides](https://helpcenter.skywire.com/knowledge/skywire-pos-back-of-house-web-configuration-guides?hsLang=en#main-content) - [Printers](https://helpcenter.skywire.com/knowledge/skywire-pos-back-of-house-web-configuration-guides?hsLang=en#printers) - [POS Back of House Tools](https://helpcenter.skywire.com/knowledge/skywire-pos-back-of-house-web-configuration-guides?hsLang=en#pos-back-of-house-tools) - [SkyWire POS - Front of House Guides](https://helpcenter.skywire.com/knowledge/skywire-pos-front-of-house-guides?hsLang=en) - [SkyWire POS - Troubleshooting](https://helpcenter.skywire.com/knowledge/skywire-pos-troubleshooting?hsLang=en) - [SkyWire Spa](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#main-content) - [Guest Management](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#guest-management) - [Resource Scheduler](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#resource-scheduler) - [Visual Book](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#visual-book) - [Guest Check-In](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#guest-check-in) - [Point-of-Sale](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#point-of-sale) - [Frequently Asked Questions](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#frequently-asked-questions) - [Default HubSpot Blog](https://skywire.hubspotpagebuilder.net/) [![Chill listening crop-3](https://helpcenter.skywire.com/hs-fs/hubfs/PALUSA%20New%20Logo%20Transparent-2.png?width=99&height=55&name=PALUSA%20New%20Logo%20Transparent-2.png "Chill listening crop-3")](https://helpcenter.skywire.com/?hsLang=en) Contact Support - 855.580.5117 Copyright © 2026, PalUSA, Inc