POS - Copy Function

If you need to adjust a price on a closed transaction, it is recommended that you do a FULL refund and then reapply the sales items with the correct price.

Quickly reapply ALL sales items from an invoice by using the "Copy" function.

To Copy All Sales Items

Step 1:

Select "Return Refund"

Step 2:

Enter the invoice number of the ORIGINAL transaction that has been refunded

Step 3:

The Refund screen will list all transaction details, including every line item sold and payments applied

Step 4:

Select "Copy"

Step 5:

The system will prompt you to confirm - select "OK"

Step 6:

You have copied those sales with all associated Resources!

Now you can adjust prices, add discounts, and charge the correct price as needed