---
title: How to Refund a Member Charge
description: From the POS desktop, navigate to "Refund Order"  Input appropriate refund reason and select OK  *Note that the items selected on the new refund order as well as the check balance is negative  Once th
---

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# How to Refund a Member Charge

From the POS desktop, navigate to "Refund Order"

![rmc1](https://helpcenter.skywire.com/hs-fs/hubfs/rmc1.png?width=351&name=rmc1.png)

Input appropriate refund reason and select OK

![rmc2](https://helpcenter.skywire.com/hs-fs/hubfs/rmc2.png?width=203&name=rmc2.png)

\*Note that the items selected on the new refund order as well as the check balance is negative

![rmc3](https://helpcenter.skywire.com/hs-fs/hubfs/rmc3.png?width=347&name=rmc3.png)

Once the exact same same items are added, tender payment back to the same member that needs the refund.

![rmc4](https://helpcenter.skywire.com/hs-fs/hubfs/rmc4.png?width=343&name=rmc4.png)

 

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