---
title: Guest Management - Action
description: Save Your Edits Anytime you make edits to the General screen, select &quot;Save&quot; to save changes. You can create a new Guest profile at point of booking, at Point-of-Sale, or through the Guest Management M
---

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2. [SkyWire Spa](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en)
3. [Guest Management](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#guest-management)

# Guest Management - Action

- #### [Save](https://helpcenter.skywire.com/knowledge/guest-management-action#save)
- #### [New](https://helpcenter.skywire.com/knowledge/guest-management-action#new)
- #### [Delete](https://helpcenter.skywire.com/knowledge/guest-management-action#delete)

### Save

![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190306232515_Guest%20Management%20Save.gif)

**Save Your Edits**

Anytime you make edits to the General screen, select "Save" to save changes.

### New

You can create a new Guest profile at point of booking, at Point-of-Sale, or through the Guest Management Module.

To Create a New Profile in the Guest Management Module 

**Step 1:**

Select "New"

![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190301204042_Guest%20Management%20New%201.gif)

**Step 2:**

Enter a Last & First name

![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190301205603_Guest%20Management%20New%202.gif)

**Step 3:**

Select the Guest Salutation, Gender, and Guest Type from the drop down options

![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190301205703_Guest%20Management%20New%203.gif)

**Step 4:**

Select "Save"  - you have added a Guest!

![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190301205801_Guest%20Management%20New%204.gif)

 

### Delete

You can only delete a guest if it has no history attached to it.

This means that they have booked a service, received a service, or purchased a retail product/Gift Certificate.

**Delete a Guest**

To delete a Guest without history, select "Delete."

![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190301223931_Guest%20Management%20Delete.gif)

 

**Setting a Guest as Inactive**

If you wish to delete a Guest with history, you must flag it as “inactive” instead. Navigate to the General tab, select the inactive checkbox, and select “Save.”

![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190301223649_Guest%20Management%20Delete%202.gif)

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