---
title: End of Shift Report Not Printing
description: How to troubleshoot shift report printing issues
---

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# End of Shift Report Not Printing

## How to troubleshoot shift report printing issues

When an employee such as a server or bartender clocks out, a prompt will appear asking how many checkout reports they would like to print.

![](https://helpcenter.skywire.com/hs-fs/hubfs/image-png-Dec-07-2020-04-19-21-46-PM.png?width=500&name=image-png-Dec-07-2020-04-19-21-46-PM.png)

 

If the employee has already clocked out, have them clock in and press the previous shift report button:

\>\> Timeclock\> My Previous Shift Report

![](https://helpcenter.skywire.com/hs-fs/hubfs/image-png-Dec-07-2020-04-21-18-32-PM.png?width=615&name=image-png-Dec-07-2020-04-21-18-32-PM.png)

![](https://helpcenter.skywire.com/hs-fs/hubfs/image-png-Dec-07-2020-04-21-31-47-PM.png?width=614&name=image-png-Dec-07-2020-04-21-31-47-PM.png)

 

Another method is logging into a terminal using the Skywire admin account and reprint.

 

\>\> Go to Reports\>Checkouts\>

![](https://helpcenter.skywire.com/hubfs/image-png-Dec-07-2020-04-23-07-43-PM.png)

![](https://helpcenter.skywire.com/hubfs/image-png-Dec-07-2020-04-23-18-41-PM.png)

\>\>employee\> select employee name

![](https://helpcenter.skywire.com/hs-fs/hubfs/image-png-Dec-07-2020-04-23-27-00-PM.png?width=588&name=image-png-Dec-07-2020-04-23-27-00-PM.png)

 

\>\> When name is selected(highlighted in orange) from the list of "available employees", hit add selected (bottom) to move over to the left under the "selected employees" list

![](https://helpcenter.skywire.com/hs-fs/hubfs/image-png-Dec-07-2020-04-25-06-93-PM.png?width=597&name=image-png-Dec-07-2020-04-25-06-93-PM.png)

![](https://helpcenter.skywire.com/hubfs/image-png-Dec-07-2020-04-25-37-52-PM.png)

 

\>\> we can try either of these filtering date and time options.

**Note: You may want to use the date range if employee hasn’t clocked  in and out  each day or if employee shift is through the night(may be a previous day report)**

**![](https://helpcenter.skywire.com/hubfs/image-png-Dec-07-2020-04-26-57-66-PM.png)**

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