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How to Use Order Functions in POS

This article will show the front of house user basic point of sale order functions.

Functions

  • Select “Function” to access the following:
  • Move guest to another table
  • Adjust Party Count
  • Equal Receipts
  • Split Check by Seats
  • Add Memo
  • Hold / Fire
  • Bar-Code Lookup


Modify Table Number

  • This function allows you to change the table number of a check.
  • Select “Functions.”
  • Select “Move guest to another table.”
  • Enter the new table number.
  • Select “OK.”

 

Adjust Party Count

  • The party / guest count can be modified at any time.
  • Select “Function.”
  • Select “Adjust Party Count.”
  • Enter new guest / party count.
  • Select “OK.”

Naming an Order

  •  To add a reference to the order, select “Functions.”
  • Select “Add Memo.”
  • Enter a name for the order.
  • Select “Confirm.”
  • Note: The reference will appear on the screen by the order/table number and print on the check.

 

Hold / Fire Functions

  • By default, products that are configured to print remotely are sent to the kitchen or the bar after selecting “Send & Stay” or “Send & Exit.”
  • Products can be held and fired by using the “Hold / Fire” buttons which is accessible from the functions tab.

 

How to Hold an Item

  • Select “Function.”
  • Select the item or items to be held.
  • The modifiers attached to the item will be held as well.
  • Items selected will appear in blue.
  • Select the “Hold / Fire” button to activate the hold function. The item or items held will appear in pink.
  • Orders with held items will show in pink at the main screen.

 

How to Fire Items

  • Select “Function.”
  • Select the item or items to be fired.
  • The modifiers attached to the item will be fired as well.
  • Items selected will appear in blue.
  • Select the “Hold / Fire” button to activate the fire function.
  • The item or items will appear in white.
  • Select “Send & Exit” or “Send & Stay” to save the check and fire items.

 

How to Hold or Fire All Items

  • Select “Function”.
  • Select “Hold All” or “Fire All” to hold or fire all items.
  • No items need to be selected prior to activating this function.

Bar-code Lookup 

  • Use this function to find a bar-code item.
  • Select “Bar-code Lookup” to look up an item with a bar code scanner.
  • Select “Manual Barcode Lookup” to look up an item by entering the number of the barcode manually.

 Video - Order Functions