How to Place an Order in Skywire

New Order / New Table 

• To start a new table / order, select “New Table” from the Main Screen. 
• Single pass environments will only have to select "New Table" after signing-in. 

• Enter a table number.
• Select “OK.”

• If prompted, enter a party count (Guest Count).
• Select “OK.”

Ordering a Menu Item

• To order an item, select the Product Group the item is assigned to, once you have located the item, select the item desired.

Forced Modifiers

•  Forced Modifiers are modifiers that automatically prompt after selecting an item.  Example, meat temperature for a steak.

 

Exception Modifiers

• An “Exception Modifier” is one that is optionally added to modify an item due to a special circumstance or request.
• Select the Item.
• Select “Enter Modify.”

• Select the modifiers applicable.
• Select “Exit Modify” when all Exception Modifiers have been add.

Special Request

• Special Request will allow you to type a special instruction.
• Highlight the item requiring the special request.
• Select “Enter Modify.”

• Select “Special Request.”

• Use the keyboard to type a special request.

• Select “Exit Modify” when complete.

Seat Number Ordering

• By default, all items are automatically assigned to seat 1.
• To order items for another seat, select “+” to add a new seat.
• Select “-” to remove a seat.
• Select the seat number you are ordering for and select items for that seat.
• To move items to different seats, select “Edit Seats.”

• Select the item to move and then select the seat that you are moving the item to. 
•  Select “Exit” when complete.

Send & Stay vs Send & Exit

• To send an item to a remote printer, select “Send & Exit” OR “Send & Stay.”
• Send & Exit will send the order to the remote printer(s), save the order, and exit the current screen.

• Send & Stay will send the order to the remote printer(s), save the order, and keep the order on the screen.
• When an item has been sent to a remote printer, it will appear in gray on the screen.

 

Delete Menu Item in Current Round

• To delete an item from an order before it has been saved, select the item.
• Select “Delete.”
• You can highlight multiple items if needed. 

•  You must be in seat mode to do this. If in check mode, a prompt will appear asking you to switch to seat mode.

 

Print an Order

• To print a check, select “Print.”

• Once the check has printed, the items will show in gray. This indicates the items have been saved and sent to remote printers if applicable.
• Depending on payments, you may be prompted with the option to print a trailer. 

 

 

Seat Mode & Check Mode 

• By default, the check is in Seat Mode once the order is opened. Here you can add items to each seat and edit seat numbers.
• Switching the order to Check Mode will allow you to apply tenders, discounts, functions, etc.

• You can toggle from “Seat Mode” to “Check Mode” using the buttons located on the top left of the screen.

 

Repeat Quantity

• Select “Repeat Quantity” to order an item in quantity.
• This can be done before or after the item has been selected.

• After you enter a quantity, the next item you order will be ordered with that quantity.
• Or, select the item to be repeated and then select “Repeat Quantity.”

Video - How to Place an Order