--- title: POS - Search for a Transaction description: To tender payment or add a sale, you must open a Guest Profile. --- [Skip to content](https://helpcenter.skywire.com/knowledge/pos-search-for-a-transaction#main-content) English Show submenu for translations ![PALUSA New Logo Transparent-1.png\]](https://helpcenter.skywire.com/hs-fs/hubfs/PALUSA%20New%20Logo%20Transparent-1.png?height=50&name=PALUSA%20New%20Logo%20Transparent-1.png) - [Default HubSpot Blog](https://skywire.hubspotpagebuilder.net/) Open main navigation Close main navigation - [Default HubSpot Blog](https://skywire.hubspotpagebuilder.net/) - English Show submenu for translations - [Go to palusainc.com](https://palusainc.com/) [Go to palusainc.com](https://palusainc.com/) How can we help? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://helpcenter.skywire.com/knowledge?hsLang=en) 2. [SkyWire Spa](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en) 3. [Point-of-Sale](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#point-of-sale) # POS - Search for a Transaction ## To tender payment or add a sale, you must open a Guest Profile. #### [Search](https://helpcenter.skywire.com/knowledge/pos-search-for-a-transaction#search) #### [Profile](https://helpcenter.skywire.com/knowledge/pos-search-for-a-transaction#profile) #### [New](https://helpcenter.skywire.com/knowledge/pos-search-for-a-transaction#new) --- ### Search You can search a Guest by Last Name, First Name, Telephone, or Postal Code.   To Search a Guest **Step 1:** Select the checkbox with the desired field to search by - the enhanced Guest search functionality allows you to select both First & Last name for more thorough search results  ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190619222307_POS%20Search.gif)   **Step 2:** Enter the search field and hit the Enter key or select the binoculars ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190619222315_POS%20Search%202.gif)   **Step 3:** A list will populate with all matching search results ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190620185125_POS%20Search%203.gif) **Step 4:** Select the First or Last name - you have opened a Guest POS Profile! ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190620185144_POS%20Search%204.gif)   --- ### Profile Quickly open a Guest’s Profile This will open a new Tab and redirect you to the Guest Management Module with the associated Guest’s profile. ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190620185638_POS%20Profile.gif) --- ### New Need to add a New Guest? Selecting “New” will redirect you to the Guest Management Module to add a new Guest.   To Add a New Guest from POS **Step 1:** Select "New" ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190620185755_POS%20New.gif)   **Step 2:** Enter a Last & First name ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190619223452_1560983703065.png)   **Step 3:** Select the Guest Salutation, Gender, and Guest Type from the drop down options ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190619223517_1560983727250.png)   **Step 4:** Select "Save"  - you have added a Guest! You may now search the Guest in POS to continue processing a sale ![](https://schoolkeep-production.s3.amazonaws.com/wysiwyg/420a68db-e4f4-4699-94b0-5ac3c6051d1f/20190619223532_1560983742819.png) - [SkyWire POS - Installation](https://helpcenter.skywire.com/knowledge/skywire-pos-installation?hsLang=en#main-content) - [POS Interfaces](https://helpcenter.skywire.com/knowledge/skywire-pos-installation?hsLang=en#pos-interfaces) - [SkyWire POS - Back of House / Web Configuration Guides](https://helpcenter.skywire.com/knowledge/skywire-pos-back-of-house-web-configuration-guides?hsLang=en#main-content) - [Printers](https://helpcenter.skywire.com/knowledge/skywire-pos-back-of-house-web-configuration-guides?hsLang=en#printers) - [POS Back of House Tools](https://helpcenter.skywire.com/knowledge/skywire-pos-back-of-house-web-configuration-guides?hsLang=en#pos-back-of-house-tools) - [SkyWire POS - Front of House Guides](https://helpcenter.skywire.com/knowledge/skywire-pos-front-of-house-guides?hsLang=en) - [SkyWire POS - Troubleshooting](https://helpcenter.skywire.com/knowledge/skywire-pos-troubleshooting?hsLang=en) - [SkyWire Spa](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#main-content) - [Guest Management](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#guest-management) - [Resource Scheduler](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#resource-scheduler) - [Visual Book](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#visual-book) - [Guest Check-In](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#guest-check-in) - [Point-of-Sale](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#point-of-sale) - [Frequently Asked Questions](https://helpcenter.skywire.com/knowledge/skywire-spa?hsLang=en#frequently-asked-questions) - [Default HubSpot Blog](https://skywire.hubspotpagebuilder.net/) [![Chill listening crop-3](https://helpcenter.skywire.com/hs-fs/hubfs/PALUSA%20New%20Logo%20Transparent-2.png?width=99&height=55&name=PALUSA%20New%20Logo%20Transparent-2.png "Chill listening crop-3")](https://helpcenter.skywire.com/?hsLang=en) Contact Support - 855.580.5117 Copyright © 2026, PalUSA, Inc